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Tell us what you are building or what broke. Pick the right lane below and we will get back to you fast, usually within one business day.

What can we help with?
Looking at higher volume or a custom plan? Tell us your target sites and rough request volume and we will map out the right setup.
Replies within ~1 business day
SUPPORT
Something broke?
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SELF-SERVE
Read the docs first
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Most answers live in the docs, quickstarts, and live status page.
PULLBAY · AN EPCTEX PROJECT
Unit 501, Leroy House434-436 Essex Road
London
United Kingdom
N1 3FY
Frequently Asked Questions
Clarity before you get started
Here are the most common questions teams ask before using Pullbay.
In-house scrapers require constant maintenance, proxy management, and manual fixes for platform changes. Pullbay removes this overhead with stable, continuously tested endpoints.
Pullbay provides access to a wide range of public web data through structured APIs. Available endpoints grow over time as new sources are added and existing ones are improved.
Pullbay only provides access to publicly available data and is designed to support compliance. Customers are responsible for using the data according to their legal obligations.
Basic technical knowledge helps, but Pullbay is designed to be straightforward. You can use it via API or connect it to automation tools with minimal setup.
Rate limits are enforced transparently based on your plan. Pullbay manages retries, backoff, and adaptation internally to ensure stable delivery.
Yes. Pullbay is built for sustained, high-volume usage without degrading reliability.
Data is fetched on demand or near real time depending on the endpoint. All endpoints are continuously monitored to reflect current platform behavior.
Too brittle? Too slow?
Your business deserves data that actually fits.
Build a data pipeline that actually fits your business
Pullbay is a premium data scraping platform designed for teams that rely on public web data as core infrastructure — not side projects.